Went in for some lunch today with my mate. 2 for 1 pizzas on a Sunday afternoon after a night on the ermmm...shandy. Good choice of beers, great value pizza How could it go wrong? Especially on a VERY quite Sunday afternoon.
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We enter, we sit, we are asked what we would like to drink. So far, so good. Barmaid/waitress chats with some guys at the bar for a minute, then makes drinks. We went for the cheap pizza. Mine had a choice of 1, 2 or 3 chillis on it. When ordering, the waitress didn't ask how many I wanted. When the food arrived, my glass was empty. Usually, a re-fill would be offered. But, as the waitress left the table I asked for a 1/2 pint of Balktica, to which the reply 'no problem' was given. The waitress went and chatted some more with the studenty types at the bar. No call-back to check on the food, and even worse, no lager either. The next time she came to our table was to clear it. I've worked in a similar place before, and this level of service is just not on! I may have understood if the place was busy, but there were only about 8 people in the whole place.